Repair and maintenance
Our philosophy is to provide full support to our customers, for both pre- and post sales support and service on all products that Electrometric delivers. We continuously invest in equipment and service personnel to ensure we have the capabilities and skills required to achieve this objective. Our service strategy ensures we are ready to support emerging technologies on behalf of our customers, locally and when needed. Electrometric service department is equipped to maintain, update and repair your equipment and is also capable of system integration when needed.
Our service capabilities
- AC and DC Power
- RF and Microwave
- Oscilloscopes
- System Integration
- Projects
- On Site Installation
- Training
- Calibrations (through third party)
Repair Procedure
In case of (warranty) repair, please request an RMA number before shipping any equipment. Electrometric will perform an initial investigation after receipt of your defective instrument and will provide a price and turnaround time estimation for the repair. After customer approval the repair will commence. An investigation fee is applicable when the customer decides not to have the equipment repaired.